VEKTOR DIAGNOSTICS

System Diagnostics & Support Hub

Access firmware updates, track your Bangkok-fulfilled shipment, or open a technical ticket with our Manila engineering team.

< 2hr

Queue Response

100%

Customs Clearance

REGIONAL PIPELINE

Operational Infrastructure

Engineered in Manila, assembled in Bangkok. We run a highly optimized hardware pipeline to deliver custom-grade magnetic keyboards worldwide.

Manila R&D Lab

Bangkok Production

Global Express Logistics

Where our electrical engineers design the custom PCBs, calibrate the analog sensors, and write our ultra-low latency firmware.

Our high-precision manufacturing facility specializing in CNC aluminum case milling, gasket-mount assembly, and rigorous quality diagnostics.

Fulfillment dispatched directly from Thailand with secure customs clearance, delivering esports-grade hardware to your setup within five business days.

DIRECT TERMINAL

Initialize Technical Ticket

Our engineering team handles technical inquiries directly. Submit your diagnostic logs or order details below for direct hardware support.

TROUBLESHOOTING

Frequently Asked Questions

Quick solutions for firmware calibration, international shipping transit, and hardware warranty coverage.

How do I calibrate the 0.1mm actuation?

Where does my hardware ship from?

What is the warranty coverage?

Use our web-based console to adjust Hall Effect magnetic triggers down to 0.1mm accuracy without opening the chassis.

All orders are assembled and dispatched from our Bangkok production hub, featuring secure customs clearance and international tracking.

We provide a two-year warranty on the CNC-machined aluminum chassis, custom PCB, and hot-swappable magnetic switch components.